THE ROLE OF EMOTIONAL INTELLIGENCE AND LEADERSHIP STYLE IN HUMAN RESOURCES MANAGEMENT

Abstract

This article examines the impact of emotional intelligence (EI) and leadership styles on human resource management. EI is defined as an individual's ability to recognize, understand, and manage their own and others' emotions, emphasizing its importance in the workplace, particularly in aspects such as empathy, conflict management, and effective communication. Leadership styles are categorized as autocratic, democratic, transformational, and servant leadership, and the impact of each on human resource processes is evaluated. It is stated that leaders with high EI generally adopt transformational and democratic leadership styles, and that these leadership styles increase employee commitment, satisfaction, and productivity. Furthermore, suggestions are provided for how EI can be used as a practical tool in HR management. The importance of decisions based on EI measurements in recruitment, training, and leadership development programs is emphasized. In conclusion, the article demonstrates that EI shapes leadership styles and plays a critical role in the success of human resource management. Therefore, it is recommended that organizations develop policies that support the development of EI